Privacy Policy

Solcore Labs (“we”, “us”, “our”) operates https://solcorelabs.com (the “Service”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices.

1. Summary — Key Points

• Minimal data collection: We only collect the account information you voluntarily provide (name, email).
• No image uploads to our servers: Image processing is performed locally in your browser via WebGPU; we do not upload or store your images.
• Third parties: We use Supabase for account and authentication storage and Paddle for payments. We may use Google services for advertising/analytics.
• Contact: [email protected]

2. Information We Collect

A. Information you provide

• Account registration: name and email address.
• Communications: support requests, emails you send to us.

B. Payment information

We do not store payment card details. Paddle processes all payments and stores payment details according to its policies. We receive only the information necessary to manage your subscription (e.g., Paddle subscription ID, transaction metadata).

C. Images and content processed

We do not collect, upload, or store the images you process with the Service. Processing is local on your device. If you explicitly export or share an image using your browser, that action is performed by you and not by Solcore Labs.

3. How We Use Information

• Provide and maintain the Service.
• Authenticate and manage your account (via Supabase).
• Process subscriptions and billing (via Paddle).
• Improve and analyze the Service (product analytics).
• Communicate updates, billing notices and support messages.
• Prevent fraud and abuse.

4. Cookies and Tracking

• Essential site functionality.
• Analytics and product improvement.
• Advertising (e.g., Google Ads) and conversion tracking.

You may control cookies via your browser settings. We will provide opt-out mechanisms where feasible for analytics and advertising providers (see “Your Choices” below).

5. Third-Party Services & Sharing

• Supabase: stores account and authentication data. Their privacy policy applies to Supabase-stored data.
• Paddle: handles payments and may receive basic account info for billing and compliance. Paddle’s privacy policy applies to payment processing.
• Google (Ads/Analytics/etc.): may receive tracking data if advertising or analytics are enabled.

We do not sell your personal data.

6. Data Retention

We retain your account data for as long as your account exists or as necessary for business and legal needs (account management, fraud prevention, legal compliance). When you delete your account we will remove your account data from our primary systems within a reasonable timeframe, except where retention is required by law or for legitimate business needs. Note: image data processed locally is not stored by us and therefore is not subject to retention.

7. Your Rights and Choices

• Access / Correction: You can request access to or correction of your account data by contacting [email protected].
• Deletion: You may request account deletion. Account deletion will cancel your active subscription (see Refund Policy) and remove your account data as described above.
• Opt-out of marketing: You can opt out of marketing emails by following unsubscribe links or contacting support.
• Cookies / tracking opt-out: Control via your browser or opt-out links provided by third parties (e.g., Google Ads settings).

8. Security

We use reasonable administrative, technical and physical safeguards to protect your account information. Examples: access controls, TLS encryption in transit, best-practice credential handling. However, no system is completely secure. We cannot guarantee absolute security.

9. Children

The Service is not directed to children under 13 (or other minimum age as required in jurisdictions). We do not knowingly collect personal data from children. If we learn we have collected such data, we will take steps to delete it.

10. International Transfers

We use third-party providers that may process data in locations outside your country. Where applicable, we will comply with data transfer mechanisms required by law.

11. Changes to this Policy

We may update this Privacy Policy. We will post the updated version at https://solcorelabs.com and update the “Last updated” date. For material changes, we will provide notice.

12. Contact

For privacy inquiries, data requests, or complaints contact: [email protected]